Greenwoods Thekkady - A Five Star Classified Resort

The location in the middle of the kumily cityStaff were very friendly and trying to help

Old, outdated, bad maintenance, could not use the public pool since water was cold. Poor gym, only 4 training machines all of them are brocken. Breakfast was only Indian food. No western food. Even the toaster was not functioning

StaffLocationNatural and tressWeather

Old furniture Small roomsExpensive compared to service

Location staff was good welcoming friendly

Jacuzzi was cold cannot say it’s a jacuzzi. It’s takes 24 hours to heat up one day before as per the staff . Food was delayed for one to two hours for lunch . There was some confusion with the orders . We had to upgrade the room because it’s not up to the expectations. The jacuzzi and pool was cold . Even the main swimming pool did not have water regulator. To. Have medium temperature. We upgraded to presidential room but also was very hot the water . Either very cold or very hot not for children. Hopefully next time the pool will have medium temperature so all people can enjoy. Food standards also needs to be upgraded as 5 star with timings of drinks very late and not served on time.

It was our anniversary and the staff made our celebration so special. The room is big and beautiful.The hotel provides many interesting activities including afternoon tea with free Indian snacks.

The private pool has no heating system

Breakfast was good. Lot of decent options. Would have liked the ability to order different kinds of dosas as part of breakfast. Staff was very helpful throughout the stay. Rooms were very clean and neat. Staff were able to allocate 3 rooms close to each other as requested. The resort and rooms feel part of nature as evident from the resort location and design. The kids adventure rope course was a hit with our kids. The rope course person was very helpful with the kids. The kids also had fun playing in the pool. Our family of 6 had dinner at the resort and it was excellent. Food was delicious. Overall a wonderful stay!

The rooms need updating as they feel a bit dated. The TVs in the room were very small. TV guide listing the English/Hindi channels would be helpful.

In the centre of town yet peaceful. Great food. Attentive staff. Room was spacious.

I'm absolutely loving Greenwood resort in thekkady!Premium Suite, and Pool Honeymoon Villa, both offer a unique and luxurious experience. And, restaurant on site, we enjoy delicious meals without having to leave the resort. They offer amazing facility including swimming pool, zipline, treetop activity, kids activities. Staff was amazing. Welcome tea is delicious.Overall, I think Greenwood Resort in Thekkady is an amazing choice for anyone looking for a relaxing and adventurous getaway in nature.

Pool was not heated.

Greenwoods Resort is fine re location, clean, good facilities, food and restaurant staff were friendly and helpful.Pool although we did not use looks great and very well maintained. The resort while practical, green and pleasant lacks a sense of being in Thekkady, which is Hustle and Bussell. Somewhat soulless was our feeling. Particularly in that we had travelled from Munnar which we found so nice. So for our 1 night stay perhaps not the best choice and a little expensive for what you get

We did not like the aggressive and persistent messaging prior to arriving on pre payment or payment of the room prior to arriving. We were already in India and Chennai and found it both annoying to be consistently messaged on requiring payment of the room prior to arriving. Not easy in arranging bank transfers from a UK bank while already travelling with limited access to wi-fi. In the end our hosts in Chennai had to phone them to confirmed our arrival (we had consistently assumed them via messaging that we would be arriving to secure the room) and that we would pay on arrival. I find this unacceptable given the contract arrangement is via Booking.com and that if payment is required prior to arrival then that should be the financial contracted arrangement between Booking and Greenwoods Resort. Particularly in confirming the booking can only be done with the security of a credit card with Booking.com. Additionally that rather aggressive and persistent attitude continued after we left with could we leave a review! So this is it. Not the place for everyone!

Greenwoods Resort, is probably my best stay in Kerala. Right from the time we checked in till the time we checked out, we felt we were at home. Each and every staff, especially Mr. Ayub, is excellent in his job. He always made us feel on priority. One cannot imagine how different it could get inside and outside the resort. Outside is a busy city with crowd, shops, traffic and inside is a peaceful valley with wonderful smiles on their faces. If I ever come back to Kerala, I will definitely come to Thekkady and I will ONLY stay in Greenwoods Resort.

Nothing honestly, we could not find any flaw in the resort. Every part of the property is wonderfully built, every staff is warm and helpful.

Breakfast was good but South Indian dishes were limited

The private pool was not clean enough ? The wifi connection had been given to the TV after complain made by us

The place was full of greenary. The staff was friendly and caring.

Food was a little costly

Excellent Stay at this wonderful property situated at good location.Good property and service adds a lot to the holidays and Greenwoods would make your experience memorable.Adventure activities with cultural programme and complementary Dhoti - Saree draping experience was unique.

Plunge pool at the villa could’ve been heated.

Very quiet and beautiful property. We booked the honeymoon room and the staff made our anniversary even very special with a surprise candlelight dinner for my wife and decorating our room while we were out.

great ambiance. felling jungle bungalow. room clean and comfortable. staff behaviour also wonderful.

great ambiance. felling jungle bungalow. room clean and comfortable. staff behaviour also wonderful.

Cool weather. Lots of activities organised by the resort itself. Room was clean and comfortable.

Took the chalet with private pool. Pool was not clean. Paid extra Rs 3000 for the worst candle light dinner ever. It was super dark till you can't even see your food. Food was average.

Welcome at Hotel was good. Rooms were nice, clean. Private pool experience was amazing.Food was good.Enjoyed dance show. Enjoyed games .Overall a great experience!

The property was exceptional, beautifully layout, clean and a great place to stay.A special thanks to Ayub who showed us to our room and went over the various activities we could attend if we wished.

The bathroom was a bit dated

We recently stayed overnight at Greenwoods Resort in Thekkady, and our experience was nice and comfortable. While nothing stood out as extraordinary, the accommodations were satisfactory. We opted for the Premium Pool Suite, which was spacious and well-appointed. Although the pool was clean, we didn’t get a chance to use it due to continuous rain.The front office staff were polite but did not go out of their way to make us feel special or particularly welcome. Their approach was more reserved and less enthusiastic.Due to our exhaustion, we spent most of the day resting. The food was okay, not particularly remarkable, but satisfactory. Room service was prompt and attentive, ensuring our needs were met. Dinner was enjoyable, and while breakfast was not very elaborate, it was good enough.Overall, it was a pleasant and comfortable stay at Greenwoods Resort, Thekkady.

The place was too good that we did not roam out and spent most of the time in the resort.Location was excellent and the property was too good. The hospitality of the staff was so good and everybody were very warm and smiling. Aswathy and Sona from the frontdesk were very helpful. Food was so amazing too. Laundry service was prompt and was not expensive.On arrival, they treated us with cardamom garlands, tikka and hot cup of coffee. I had asked for a cake and it was prepped too well with no eggs.

There's absolutely nothing to like in this place.

It is at one of the best locations with lot of site seeing options and activities. Most of them are close by and easily reachable. Rooms were spacious and the staff was good.

Seems to be overpriced slightly since for a booking of more than 14K INR , breakfast was not complimentary.